Question 1

What types of vehicles do you install on?

Accepted Answer

RVs, vans, campervans, trailers, and marine vessels. Based in Stuart, FL, with travel available for special projects.

Question 2

Do you travel for out-of-state installations?

Accepted Answer

Yes, primarily serve Florida but regularly travel for larger projects. We can also refer you to one of our trusted partner installers nationwide. Visit our Partner Network.

Question 3

What does the installation process look like?

Accepted Answer

5 steps: Consultation → Custom Design → Professional Installation → Load Testing & Calibration → System Walkthrough & Ongoing Support.

Question 4

How long does a typical install take?

Accepted Answer

It varies by system complexity — a basic setup may take a day, while a full custom build can take several days. Contact us for a project-specific timeline.

Question 5

What's included in a consulting package?

Accepted Answer

Custom system design, professional wiring diagrams, detailed parts lists, and ongoing support via phone, video call, and email. Learn more on our Consulting Packages page.

Question 6

Can you help me if I'm out of state?

Accepted Answer

Absolutely. Our consulting services are available nationwide. We work with you remotely via video call and email to design your system and support you through the build.

Question 7

How do you design and calculate an RV solar system?

Accepted Answer

We assess your energy needs, vehicle constraints, and budget, then create a custom design optimized for your use case. We also offer free planning tools — check out our Digital Tools & Resources page for wire & fuse size charts and system planning guides.

Question 8

Can I buy Victron equipment here?

Accepted Answer

Yes! We are an authorized Victron dealer and carry a full range of Victron products including inverter/chargers, solar charge controllers, battery monitors, and more. Browse our shop.

Question 9

Do you offer technical support on Victron products?

Accepted Answer

Yes. Unlike marketplace sellers, we provide free technical support when you purchase Victron products from us. We can also process Victron warranty claims on your behalf.

Question 10

Why should I buy from a dealer instead of Amazon?

Accepted Answer

Manufacturers like Victron do not offer direct technical support to end users — you have to go through an authorized dealer. When you buy from us, you get free technical support, expert advice for your specific setup, and full warranty claim processing. Amazon can't do any of that.

Question 11

Do you offer wholesale pricing?

Accepted Answer

Yes. Our wholesale program includes exclusive pricing, dedicated technical support, and volume discounts on select items. Apply for a wholesale account.

Question 12

How do I become a partner or installer in your network?

Accepted Answer

We're always looking for qualified installers and shops to join our network. Visit our Partner Network page or contact us to discuss partnership opportunities.

Question 13

Do you offer free shipping?

Accepted Answer

Yes, on all orders over $100 within the contiguous United States.

Question 14

Do you offer financing?

Accepted Answer

Yes, through our partner Acorn Finance. You can check pre-qualified offers in seconds without impacting your credit score. Learn more about financing.

Question 15

What's your return policy?

Accepted Answer

Please see our full Return Policy for details.

Frequently Asked Questions

Installation Services

Design & Consulting

Equipment & Products

Wholesale & Partnerships

Orders & Shipping